Budget Worry-Free Promise | Budget Car Rental Canada

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We promise to keep you safe with our worry-free minimal contact pick-up

  • We use plexiglass counter shields to observe social distancing protocols
  • Floor decals at our rental counters, so you will stay six feet from other customers
  • Disposable gloves and/or hand sanitizer will be available
  • Rental sales agents will be wearing masks
  • Paperless rental agreements are available at most locations
  • We are limiting the amount of passengers on each bus

View Safety Protocols

We promise to get you on the road safely

  • You can leave your window closed upon exit, and simply hold your driver’s license up to the window
  • Our exit gate agent will be wearing a mask and will verify your information from outside
  • Our employees will focus on cleaning and disinfecting common touch points in and out of the car using products that can be used against SARS-CoV-2, the cause of COVID-19.These touchpoints include, but are not limited to: 
    • Steering area that includes wheel, steering column controls and driver console area
    • Center area that consists of console, cup holder, touch screen, radio controls, climate controls, rear view mirror
    • All air conditioning exhaust vents and glove box
    • All door handles, lock/unlock controls, window controls and door jambs
    • All seats, seat adjustment controls, handles and headrests
    • Rear center console, cup holder and climate control area
    • Rear armrest, cup holder and fold down area
    • All seat belts, buckle and clips
    • Exterior door handles, trunk handle and fuel door

We promise to clean and disinfect every vehicle thoroughly

  • We have an exclusive partnership with Lysol, the number one disinfectant brand in Canada*
  • Lysol® scientists and germ experts have helped shape our disinfection protocols, to help keep you safe 
  • We will send your receipt to the email address on file, or you can retrieve your receipt by clicking here
  • A paper receipt will be available if required. Return agents will be wearing masks
  • Further cleaning will happen after the car is moved to our cleaning stations, to ensure that multiple cleanings are done for each vehicle
  • To view our vehicle safety FAQs, click here

We have taken countless measures to keep you safe and that's our promise to you

  • We’ve developed a partnership with Hip Hop Public Health to ensure we adapt our standards to the current environment. This partnership is helping us design employee safety training that improves our safety standards
  • All of our employees wear masks at all times
  • Employees are required to wash their hands frequently and have been trained on products and processes available to ensure your safety
  • Employees are required to stay home if they don’t feel well

As you consider the best options for your essential travel needs, or if you are planning future travel, we want you to rest assured that Budget will get you to where you need to go with the lowest amount of risk to your health. Rent with confidence from Budget thanks to our highly effective safety training from Hip Hop Public Health.

*Largest Business among Competitors in Disinfection

Per EPA’s List N